Exchanges/Refunds

The Untamed Dreamer jewellery is handmade with lots of love and time put into each piece. 
We do not offer refunds if you change your mind about the item.
 
Exchange
 
If you would like to exchange your item/s it must be done within 14 days of receiving your order. Store credit will be issued for the price of the returned item/s. 
Your item must be in the original condition for the exchange to be valid. 
Damaged goods due to negligence of customers are not exchangeable or refundable. 
 
You will need to cover the cost of the shipping for your return. Please include a pre paid  satchel in your return. We would recommend using a tracked method to ensure it reaches us safely. We are not responsible for lost, stolen or undelivered parcels.  
 
Faulty items 
If your item is faulty a refund/store credit will be issued for the price of the item/s 
Prior to any action of a refund or exchange please contact our team. 
info@untameddreamer.com.au